Privacy Policy

Effective Date: April 18, 2026
Last Updated: April 18, 2026

Zeek Custom Art (“Zeek Custom Art,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, submit a design request, contact us, or otherwise interact with us online.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you use our website, we may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information
  • Order details
  • Uploaded artwork, design files, text, and customization requests
  • Messages you send through contact forms, chat, or email
  • Account login information, if you create an account

Information Collected Automatically

When you visit our site, we may automatically collect certain information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Approximate location based on IP address
  • Cookies and similar tracking technologies

Information From Third Parties

We may receive information from third-party services that help us operate our business, such as:

  • Payment processors
  • Shipping and fulfillment providers
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support tools

2. How We Collect Information

We collect information in several ways, including when you:

  • Visit or browse our website
  • Place an order
  • Upload artwork or design files
  • Request a quote
  • Sign up for emails or promotions
  • Contact us through a form, chat, or email
  • Create an account
  • Participate in surveys, giveaways, or promotions
  • Interact with our ads, emails, or social media pages

3. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Personalize custom products and design requests
  • Communicate with you about orders, proofs, shipping, returns, or customer service
  • Process payments
  • Prevent fraud, abuse, and unauthorized transactions
  • Improve our website, products, and services
  • Send marketing emails or messages, where permitted by law
  • Track website usage and performance
  • Comply with legal obligations
  • Enforce our terms, policies, and business operations

4. How We Share Information

We do not sell your personal information for money.

We may share your information with trusted third parties when necessary to operate our business, including:

  • Payment processors to process transactions
  • Shipping carriers and fulfillment providers to deliver orders
  • Website hosting and IT service providers
  • WordPress, WooCommerce, or related plugins and integrations
  • Analytics providers
  • Email marketing providers
  • Customer support providers
  • Legal, regulatory, or law-enforcement authorities when required by law
  • Successors in the event of a merger, acquisition, sale, or transfer of assets

We may also share information when necessary to protect our rights, investigate fraud, or comply with legal obligations.

5. Payment Information

Payments made through our site may be processed by third-party payment processors such as Stripe, PayPal, Square, or other providers. We do not store full payment card numbers on our servers unless expressly stated at checkout and securely handled through a compliant payment service.

Please review the privacy policy of your payment provider for more information about how your payment data is collected, used, and stored.

6. Custom Artwork and Uploaded Files

If you upload artwork, logos, images, text, or other content for custom products, we may store and use that content to:

  • Create, print, preview, and fulfill your order
  • Communicate with you about revisions or production
  • Maintain records of completed and pending orders
  • Resolve disputes, returns, or customer service issues

You are responsible for ensuring that you have the rights or permission to submit any artwork, design, logo, or content you upload to us.

7. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to:

  • Keep items in your cart
  • Save your preferences
  • Help the website function properly
  • Analyze traffic and visitor behavior
  • Improve site performance
  • Support advertising and remarketing efforts

You can usually control cookies through your browser settings. Disabling cookies may affect some site features.

We may use tools such as analytics, advertising, and email marketing services to understand how visitors use our site and to improve our marketing.

8. Email and Marketing Communications

If you sign up for promotional emails or marketing messages, we may send you updates about products, offers, sales, and announcements.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at kberinyuy@zeekcustomart.com.

Even if you opt out of marketing messages, we may still send transactional communications related to your orders, account, or customer service requests.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders
  • Provide customer service
  • Maintain business and tax records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Retention periods may vary depending on the type of information and the reason we collected it. For example, order records may be kept longer than marketing-subscription records.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided us with personal information, contact us at kberinyuy@zeekcustomart.com and we will take appropriate steps to review and delete the information if required.

12. Your Privacy Rights

Depending on where you live and whether applicable law covers our business, you may have rights to request access to the personal information we hold about you, request correction of inaccurate information, request deletion, obtain a copy of certain data, or opt out of certain types of data use or sharing.

To submit a privacy request, contact us at:

Email: kberinyuy@zeekcustomart.com
Business Name: Zeek Custom Art
Mailing Address: P.O. Box 65, Colonial Heights, VA 23834
Phone: (804) 539-5742

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising rights available under applicable law.

13. Third-Party Links

Our website may contain links to third-party websites, marketplaces, or social media platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

14. Business Transfers

If Zeek Custom Art is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of its business or assets, your information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and revise the “Last Updated” date above.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Zeek Custom Art
Email: kberinyuy@zeekcustomart.com
Mailing Address: P.O. Box 65, Colonial Heights, VA 23834
Phone: (804) 539-5742